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Silver COMPANY PROFILE
International SPA Association
ISPA members gather in person each year at the ISPA Conference to experience the latest innovations and trending developments in the spa industry
BackgroundSince 1991, the International SPA Association has been recognised worldwide as the professional organisation and voice of
the spa industry. As a non-profit trade organisation, ISPA members are the heart
of the association and encompass the
entire arena of the spa world from day,
club, destination, medical and resort/hotel spas to service providers, educators and resource partners. Through their volunteer contributions, the association works in unison to address the opportunities, challenges and advance the future of the global spa industry.
Main products and servicesISPA advances the spa industry by providing invaluable educational, research and networking opportunities, promoting the value of the spa experience and speaking as the authoritative voice to foster professionalism and growth among its membership. Through offering practical resources, cutting-edge industry research reports, inspiring networking events and more, ISPA seeks to assist its members in surpassing their operational goals and capitalising on every opportunity to maximise revenue, sharing the benefits of spa and making a difference in their communities. From topical Snapshot Survey research reports to the annual ISPA Conference, members are invited to take advantage of the collective knowledge and strength of
the spa community in a way that equips them with the necessary tools to rise above challenges and provide the best possible experience in the lives of guests and clients.
USPsISPA is the leading global network of spa industry professionals and the chief source of practical resources which sustain spa
professionals through prosperity and hardship alike. The sense of belonging, togetherness,
co-operation and collaboration ISPA has cultivated throughout the past few years demonstrates the strength and impact of ISPA’s collective spirit, as the association was
called the “mothership of the spa industry” in the height of the pandemic due to its
resiliency in the face of staggering uncertainty.
ISPA is also the only non-profit international association featuring professional
education which applies specifically to the spa industry. Additionally, ISPA’s Pulse
magazine is constantly kept fresh with articles on pressing industry subjects, along
with insights and updates from a deeply knowledgeable membership base.
Where in the world?
ISPA is fortunate to have members all around the globe and a Board of
Directors representing a diverse set of regions. The ISPA Headquarters team is based in Lexington, Kentucky, USA.
Future plans
ISPA’s primary goal in the next year is
to build on the momentum gained from
two successful ISPA Conferences which
saw thousands of industry professionals
come together to network and learn
how to blaze the trail into a future where
spa is a critical aspect of consumers’
health and wellness practices.
The association will also build upon its
commitment to equipping spa professionals
with workforce tools through the unveiling of a
new, robust Talent Toolkit in 2023 which will
help spas attract, retain and engage talent
through a variety of essential resources.
ISPA will continue to focus on its work
with partners, legislators, educational
institutions and career fairs to promote and
educate students and employee prospects
about the many benefi ts of a career in spa.
Together, we can make a difference.
updates
15 Jan 2024
Countdown starts for ISPA’s 2024 Conference
It’s time to unlock your spa's potential at the 2024 ISPA Conference. Prepare to take an enlightening journey from 23-25 April in the vibrant city of Phoenix, Arizona, where each attendee can expect to elevate their spa career by tapping into the wealth of critical knowledge offered at exclusive Knowledge Builder Sessions. In these sessions, spa professionals can expect to be energised to seize the opportunity to enhance their spa's success. Vital topics such as spa compensation, productivity improvement, exceptional service inspiration, navigating online negativity and more will be covered. Plus, insights into the FICA Tip Tax Credit will be shared to educate ISPA members on a surging topic in the industry. More than 30 speakers are set to lead thought-provoking discussions exploring topics including innovative strategies to foster the growth and development of emerging spa leaders, catalysing the development of a thriving future for your spa. Attendees are poised to uncover the powerful impact of compassionate leadership on their spa's bottom line, emphasizing the invaluable connection between heart-centred practices and financial success. Experts will also provide guidance on harmonising diverse generations within a spa team, unlocking the full potential of each team member for a cohesive and dynamic workplace. In addition, strategies to breathe life into your spa products will be explored, guiding retail products from the shelf to the customer's hands with proven and effective tactics. Act now and enjoy early bird registration savings until 24 January. Don't miss this chance to revolutionize your offerings and elevate your career by registering today at attendISPA.com. Your spa's future success starts now!
15 Jan 2024
Countdown starts for ISPA’s 2024 Conference
Credit: ISPA
It’s time to unlock your spa's potential at the 2024 ISPA Conference. Prepare to take an enlightening journey from 23-25 April in the vibrant city of Phoenix, Arizona, where each attendee can expect to elevate their spa career by tapping into the wealth of critical knowledge offered at exclusive Knowledge Builder Sessions. In these sessions, spa professionals can expect to be energised to seize the opportunity to enhance their spa's success. Vital topics such as spa compensation, productivity improvement, exceptional service inspiration, navigating online negativity and more will be covered. Plus, insights into the FICA Tip Tax Credit will be shared to educate ISPA members on a surging topic in the industry. More than 30 speakers are set to lead thought-provoking discussions exploring topics including innovative strategies to foster the growth and development of emerging spa leaders, catalysing the development of a thriving future for your spa. Attendees are poised to uncover the powerful impact of compassionate leadership on their spa's bottom line, emphasizing the invaluable connection between heart-centred practices and financial success. Experts will also provide guidance on harmonising diverse generations within a spa team, unlocking the full potential of each team member for a cohesive and dynamic workplace. In addition, strategies to breathe life into your spa products will be explored, guiding retail products from the shelf to the customer's hands with proven and effective tactics. Act now and enjoy early bird registration savings until 24 January. Don't miss this chance to revolutionize your offerings and elevate your career by registering today at attendISPA.com. Your spa's future success starts now!
01 Dec 2023
Dynamic 2024 ISPA Conference Power Session keynotes unveiled
ISPA has unveiled a trio of extraordinary 2024 ISPA Conference Power Session keynotes featuring leadership development authority Ryan Leak, innovation and resilience scholar Suneel Gupta and MMA expert-turned-philanthropist Justin Wren. Registration is now open and spa industry professionals can lock in early bird registration rates for the event at attendISPA.com. The event will be held from 23-25 April, 2024, at the Phoenix Convention Center in Phoenix, AZ. Ryan Leak is a dynamic thought leader in leadership development, known for captivating business audiences around the world. Every year, he advises 200,000 people to “chase failure” as part of his engaging and transformative presentations, and his expertise has inspired leaders from Fortune 500 companies to professional sports teams. Suneel Gupta has dedicated his career to helping individuals build better habits for life and work. Beyond transforming thousands of lives through connecting individuals with certified nutritionists and trainers at an affordable price, he has also earned acclaim as a bestselling author, a Harvard Medical School visiting scholar and a passionate advocate for bolstering emotional resilience. Justin “The Big Pygmy” Wren is a five-time All-American and two-time National Champion Wrestler and UFC veteran. Beyond his impressive MMA career, Wren has dedicated his life to making a positive impact. Inspired by a life-changing trip to the Democratic Republic of Congo, Justin founded Fight for the Forgotten to focus on providing clean water, education and empowerment to Pygmy communities in Africa. He advocates for indigenous rights and is a powerful voice for marginalized communities. ISPA President Lynne McNees commented on the line-up: “We were delighted to be able to bring Ryan, Suneel and Justin to speak to ISPA’s international audience of spa leaders. These keynotes will bring a practical and inspiring approach to the ambitious aspirational goal of envisioning a remarkable future.”
01 Dec 2023
Dynamic 2024 ISPA Conference Power Session keynotes unveiled
ISPA chair Patrick Huey speaks on the main stage at the ISPA Conference Credit: ISPA
ISPA has unveiled a trio of extraordinary 2024 ISPA Conference Power Session keynotes featuring leadership development authority Ryan Leak, innovation and resilience scholar Suneel Gupta and MMA expert-turned-philanthropist Justin Wren. Registration is now open and spa industry professionals can lock in early bird registration rates for the event at attendISPA.com. The event will be held from 23-25 April, 2024, at the Phoenix Convention Center in Phoenix, AZ. Ryan Leak is a dynamic thought leader in leadership development, known for captivating business audiences around the world. Every year, he advises 200,000 people to “chase failure” as part of his engaging and transformative presentations, and his expertise has inspired leaders from Fortune 500 companies to professional sports teams. Suneel Gupta has dedicated his career to helping individuals build better habits for life and work. Beyond transforming thousands of lives through connecting individuals with certified nutritionists and trainers at an affordable price, he has also earned acclaim as a bestselling author, a Harvard Medical School visiting scholar and a passionate advocate for bolstering emotional resilience. Justin “The Big Pygmy” Wren is a five-time All-American and two-time National Champion Wrestler and UFC veteran. Beyond his impressive MMA career, Wren has dedicated his life to making a positive impact. Inspired by a life-changing trip to the Democratic Republic of Congo, Justin founded Fight for the Forgotten to focus on providing clean water, education and empowerment to Pygmy communities in Africa. He advocates for indigenous rights and is a powerful voice for marginalized communities. ISPA President Lynne McNees commented on the line-up: “We were delighted to be able to bring Ryan, Suneel and Justin to speak to ISPA’s international audience of spa leaders. These keynotes will bring a practical and inspiring approach to the ambitious aspirational goal of envisioning a remarkable future.”
24 Mar 2022
ISPA's 2022 Conference schedule curated to enrich and inspire the spa industry
As a member-led organisation, the International Spa Association (ISPA) depends upon its members to identify the most pressing issues facing industry professionals today to optimise educational offerings at each ISPA event. The ISPA Conference is well-known for its high-quality professional education sessions, and the upcoming event’s lineup of Knowledge Builder sessions is sure to raise the bar even higher for attendees. Taking to the halls of Las Vegas’ Mandalay Bay from 2-4 May is a lineup of impressive speakers ready to address diverse challenges and topics including pricing strategies, talent acquisition and recruitment, leadership guidance, consumer research, digital sales tactics, meeting the modern consumer, engaging the multi-generational workplace, elevating partnerships, mindfulness practices and more. Each session will be tailored specifically to the in-person audience of spa professionals ready to laugh, learn and lift their level of prowess in a constantly-evolving industry landscape. With speakers representing every corner of the industry, these sessions are guaranteed to offer something for everyone in attendance, leading to an ISPA family that is smarter and stronger together. Learn more about the 2022 ISPA Conference’s Knowledge Builder, Town Hall and Power Sessions at attendISPA.com and register today to secure your place among fellow spa peers excited to raise the bar as the industry bounces back with more enthusiasm than ever.
24 Mar 2022
ISPA's 2022 Conference schedule curated to enrich and inspire the spa industry
As a member-led organisation, the International Spa Association (ISPA) depends upon its members to identify the most pressing issues facing industry professionals today to optimise educational offerings at each ISPA event. The ISPA Conference is well-known for its high-quality professional education sessions, and the upcoming event’s lineup of Knowledge Builder sessions is sure to raise the bar even higher for attendees. Taking to the halls of Las Vegas’ Mandalay Bay from 2-4 May is a lineup of impressive speakers ready to address diverse challenges and topics including pricing strategies, talent acquisition and recruitment, leadership guidance, consumer research, digital sales tactics, meeting the modern consumer, engaging the multi-generational workplace, elevating partnerships, mindfulness practices and more. Each session will be tailored specifically to the in-person audience of spa professionals ready to laugh, learn and lift their level of prowess in a constantly-evolving industry landscape. With speakers representing every corner of the industry, these sessions are guaranteed to offer something for everyone in attendance, leading to an ISPA family that is smarter and stronger together. Learn more about the 2022 ISPA Conference’s Knowledge Builder, Town Hall and Power Sessions at attendISPA.com and register today to secure your place among fellow spa peers excited to raise the bar as the industry bounces back with more enthusiasm than ever.
24 Mar 2022
ISPA's Town Hall series to go live at 2022 Vegas conference
The International Spa Association (ISPA) is bringing its popular virtual Town Hall Series to Mandalay Bay in Las Vegas, live and in-person from 2-4 May for the 2022 ISPA Conference. ISPA hosted 11 vital Town Halls in 2020 and eight further sessions in 2021, but none will be as critical for industry professionals as the two sessions in May. With a pair of extremely pertinent topics in store for attendees, these will be two must-see sessions packed with relevant expert insights. ISPA members drive the focus of education for each ISPA Conference, and this year they’ve chosen to centre the Town Hall discussions on “The Future of Spa” (featuring executives from Accor, Canyon Ranch, Massage Heights and Sensei) and “Talent Strategies in the Age of the Great Resignation” (featuring workforce experts from inside and outside the industry). ISPA is striving to provide attendees with a forecast of the industry in a post-pandemic world, along with a pointed exploration of the most important aspects of retaining and recruiting top talent. The ultimate goal is to arm attendees with actionable takeaways that will serve to refresh and rejuvenate spa professionals whose idea stores may be running low amid high demand and limited staffing. Register to attend the 2022 ISPA Conference at attendISPA.com and secure your seat at these can’t-miss Town Hall sessions.
24 Mar 2022
ISPA's Town Hall series to go live at 2022 Vegas conference
The International Spa Association (ISPA) is bringing its popular virtual Town Hall Series to Mandalay Bay in Las Vegas, live and in-person from 2-4 May for the 2022 ISPA Conference. ISPA hosted 11 vital Town Halls in 2020 and eight further sessions in 2021, but none will be as critical for industry professionals as the two sessions in May. With a pair of extremely pertinent topics in store for attendees, these will be two must-see sessions packed with relevant expert insights. ISPA members drive the focus of education for each ISPA Conference, and this year they’ve chosen to centre the Town Hall discussions on “The Future of Spa” (featuring executives from Accor, Canyon Ranch, Massage Heights and Sensei) and “Talent Strategies in the Age of the Great Resignation” (featuring workforce experts from inside and outside the industry). ISPA is striving to provide attendees with a forecast of the industry in a post-pandemic world, along with a pointed exploration of the most important aspects of retaining and recruiting top talent. The ultimate goal is to arm attendees with actionable takeaways that will serve to refresh and rejuvenate spa professionals whose idea stores may be running low amid high demand and limited staffing. Register to attend the 2022 ISPA Conference at attendISPA.com and secure your seat at these can’t-miss Town Hall sessions.
11 Feb 2022
ISPA to present 2022 ISPA US Spa Industry Study findings at Las Vegas conference
Year after year, International SPA Association (ISPA) members cite the wealth of research reports available to them in the ISPA Research Library as one of their most valued member benefits. This comes as no surprise, as spa professionals are constantly on the lookout for data to support their most important operational decisions in an industry that is constantly evolving to meet the needs of the modern consumer. Conducted annually in partnership with renowned research organization Price Waterhouse Coopers (PwC), the 2022 ISPA US Spa Industry Study presents the state of the industry as indicated by total revenues, spa visits, average revenue per visit, the total number of spa locations and staffing levels. These ‘Big Five’ statistics from the 2022 ISPA US Spa Industry Study will be unveiled at the 2022 ISPA Conference in Las Vegas, Nevada and all ISPA members will have access to the full research report. ISPA also conducts consumer research studies and snapshot surveys, which are a constant flow of insight for spa professionals seeking real-time impressions of how members are handling trending issues in the industry. With a new topic for each survey, snapshot surveys equip ISPA members with ideas to support innovative and critical initiatives. Through an abundance of networking, education, research and exposure opportunities, ISPA members are empowered to experience the richness of the collective spa family and make connections that assist in their professional development while building their business. Learn more about ISPA and explore membership options today at experienceispa.com
11 Feb 2022
ISPA to present 2022 ISPA US Spa Industry Study findings at Las Vegas conference
The 2022 ISPA U.S. Spa Industry Study presents the state of the industry as indicated by five main statistics Credit: Shutterstock /hedgehog94
Year after year, International SPA Association (ISPA) members cite the wealth of research reports available to them in the ISPA Research Library as one of their most valued member benefits. This comes as no surprise, as spa professionals are constantly on the lookout for data to support their most important operational decisions in an industry that is constantly evolving to meet the needs of the modern consumer. Conducted annually in partnership with renowned research organization Price Waterhouse Coopers (PwC), the 2022 ISPA US Spa Industry Study presents the state of the industry as indicated by total revenues, spa visits, average revenue per visit, the total number of spa locations and staffing levels. These ‘Big Five’ statistics from the 2022 ISPA US Spa Industry Study will be unveiled at the 2022 ISPA Conference in Las Vegas, Nevada and all ISPA members will have access to the full research report. ISPA also conducts consumer research studies and snapshot surveys, which are a constant flow of insight for spa professionals seeking real-time impressions of how members are handling trending issues in the industry. With a new topic for each survey, snapshot surveys equip ISPA members with ideas to support innovative and critical initiatives. Through an abundance of networking, education, research and exposure opportunities, ISPA members are empowered to experience the richness of the collective spa family and make connections that assist in their professional development while building their business. Learn more about ISPA and explore membership options today at experienceispa.com
25 Jan 2022
2022 ISPA Conference keynotes will empower attendees to tackle challenges head-on
The 2022 ISPA Conference boasts a lineup of keynote speakers who are sure to light up the main stage for three inspiring Power Sessions from 2- 4 May at Mandalay Bay in Las Vegas, NV. Bestselling author and entrepreneurial expert Dan Heath will kick off the week with a deep dive into what he calls “upstream” problem-solving. Heath has been recognised as one of Fast Company’s Most Creative People in Business and was named to the Thinkers 50, a ranking of the world’s 50 most influential management thinkers. Following Heath on day two is world-class concert pianist Jade Simmons. Simmons has earned the nickname “Classical Music’s #1 Maverick” and is also the CEO of Jade Media Global, a revolutionary live experience and global content distribution company specialising in personal development and strategic transformation. On day three, global adventurer, TV host, motivational speaker and best-selling author Leon Logothetis will lead a Power Session with his message of kindness and hope. Logothetis has worked with many wellbeing brands and companies to ignite a spark of love, adventure and humanity into their message and expand their global awareness. Lynne McNees, ISPA president, said: “Spa leaders are fierce and have proven to be extremely resilient during the pandemic. The innovative approach and inspirational energy of our keynotes will set the tone for the conference and empower ISPA attendees to tackle challenges head-on.” Register for ISPA’s first in-person event in over two years to hear from these insightful leaders and connect with spa industry peers and future partners on the ISPA Expo floor. Combined with the immersive Experience Center and professional education, this event is a must-attend for any spa professional in search of rejuvenation with the spa community. Follow this link to check out highlights from the 2019 expo.
25 Jan 2022
2022 ISPA Conference keynotes will empower attendees to tackle challenges head-on
The May event will be ISPA's first in-person meet-up in over two years
The 2022 ISPA Conference boasts a lineup of keynote speakers who are sure to light up the main stage for three inspiring Power Sessions from 2- 4 May at Mandalay Bay in Las Vegas, NV. Bestselling author and entrepreneurial expert Dan Heath will kick off the week with a deep dive into what he calls “upstream” problem-solving. Heath has been recognised as one of Fast Company’s Most Creative People in Business and was named to the Thinkers 50, a ranking of the world’s 50 most influential management thinkers. Following Heath on day two is world-class concert pianist Jade Simmons. Simmons has earned the nickname “Classical Music’s #1 Maverick” and is also the CEO of Jade Media Global, a revolutionary live experience and global content distribution company specialising in personal development and strategic transformation. On day three, global adventurer, TV host, motivational speaker and best-selling author Leon Logothetis will lead a Power Session with his message of kindness and hope. Logothetis has worked with many wellbeing brands and companies to ignite a spark of love, adventure and humanity into their message and expand their global awareness. Lynne McNees, ISPA president, said: “Spa leaders are fierce and have proven to be extremely resilient during the pandemic. The innovative approach and inspirational energy of our keynotes will set the tone for the conference and empower ISPA attendees to tackle challenges head-on.” Register for ISPA’s first in-person event in over two years to hear from these insightful leaders and connect with spa industry peers and future partners on the ISPA Expo floor. Combined with the immersive Experience Center and professional education, this event is a must-attend for any spa professional in search of rejuvenation with the spa community. Follow this link to check out highlights from the 2019 expo.
International SPA Association: news from spabusiness.com
24 Apr 2024
The US spa industry is continuing its upward trajectory, achieving an unprecedented milestone
with a record-breaking revenue of US$21.3 billion in 2023, surpassing the previous high of
US$20.1 billion in 2022.
20 Mar 2024
The International Spa Association (ISPA) Foundation has released the 2024 edition of its
Consumer Snapshot research initiative, shedding light on the behaviours and preferences of
regular spa-goers in the US.
01 Nov 2023
Patrick Huey has been appointed as the new director of global wellbeing operations at Hyatt
Hotels Corporation.
23 Oct 2023
Luxury Texan retreat La Cantera Resort & Spa has appointed Anne Melby as the new director of
spa and recreation at its Loma de Vida Spa & Wellness in San Antonio.
11 Oct 2023
Trade body, the International Spa Association (ISPA), has appointed Todd Shaw and Ella Kent
as the new chair and vice-chair respectively of the ISPA Foundation Board.
08 Sep 2023
The International Spa Association (ISPA) has recognised industry figure Tammy Pahel with the
2024 ISPA Dedicated Contributor Award.
International SPA Association: featured in Spa Business, HCM and Fit Tech magazines
Spa Business 2023 issue 3
A deeper analysis of ISPA’s latest study shows that despite record
KPIs, the US spa industry continues to face workforce shortages, as
Eloise Corner from PricewaterhouseCoopers Research reports
Spa Business 2023 issue 3
In 2050, we envision an industry which has significantly expanded stature to influence policy and society
Spa Business Handbook 2023 issue 1
Revenue is at an all-time high in the US spa industry according
to ISPA’s latest study. Megan Whitby outlines the findings
Spa Business 2023 issue 2
Revenue in the US spa industry has exceeded the
US$20bn mark according to ISPA’s latest stats
Spa Business 2022 issue 3
PwC’s Russell Donaldson breaks
down the spa industry’s resurgence
and digs deeper into ISPA’s
2022 US Spa Industry Study
Spa Business 2022 issue 2
ISPA’s latest US industry study paints a positive picture for the future of US
spas, with the market showing strong signs of recovery, finds Megan Whitby
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